The Unfinished Business of Effective Implementation
The Zeigarnik effect, cognitive closure and the ongoing nature of effective implementation
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by Great Heights Research School: West Yorkshire
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How often have we walked out of a meeting to discuss a new approach or initiative, or a staff training session launching said initiative and walked away with a lack of clarity around exactly what we need to be doing in classrooms, on corridors etc? It is hard to know how to implement something without knowing precisely what it is yet, surprisingly often, schools head into making changes without a shared understanding of what is being implemented.
When developing our own approaches, we need to spend the time specifying the core components and agree to them as the fixed elements that will be applied consistently. Finding this level of precision and consensus can often be tricky but is fundamental to enable effective implementation.
Think safeguarding; we have meticulously identified the core components of our policy, we communicate and over-communicate, sometimes we even distill these components into a gentle cue on the back of toilet doors. How can we apply this level of precision to other areas of implementation?
Why is this so important? How do core components help to keep us on the right road?
Unite: it is much easier to unite people around practices if those practices are clearly understood
Implementation strategies: armed with tightly specified core components we can assess and reflect on existing knowledge and practice. How are far away are we from our intended components? What blend of implementation strategies, including training, will we use to close that gap?
Staying on track: core components provide an anchor, they are something that we can return to and revisit as implementation moves into classrooms.
Fidelity: if we don’t know what the core components are, what are we looking for during initial stages of monitoring?
Intelligent adaptation: specifying core components is hard, professional dialogue around what can and can’t be adapted and in turn leaders can keep reviewing the core components.
Reflection:
The Zeigarnik effect, cognitive closure and the ongoing nature of effective implementation
The delivery phase as part of a flexible implementation process
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